As a Writer, you fill in the templates your organisation shares with you and create documents from them. You can also make templates of your own.
I've just been added. What happens next?
Open the invite from your email and sign in. You'll see the collections you've been added to, and you can start creating documents straight away.
A template looks different from last time
A Publisher has published a new version. Everyone uses the latest published version, so your colleagues see the same change. If something looks wrong, tell the collection's Publisher.
I want to change a template's layout or wording
That's done by an Editor, and a Publisher makes the change live. Ask your collection's Publisher.
Why can't I export or copy one of our templates?
That's deliberate. Your organisation's templates stay in one place, so nobody ends up with an old copy that's out of date.
Can I make templates of my own?
Yes, in My templates. You can publish your own templates publicly so anyone can use them. Your organisation's templates can't be published that way.
A template says it can't load information from one of our systems
Your organisation decides which websites and systems templates can get information from. Ask your portal admin. If you don't know who that is, ask your support desk.
More on Help: Roles and access: Writers.