As a Publisher, you choose who belongs to your collections and which version of each template they use.
How do I give someone access?
Add them by email address. They get an invitation, and you're copied in. If they're already in your organisation, you can add them directly.
Then give them a role in the collection: writer, editor or publisher.
I made someone an editor, but they still can't edit
A role in a collection only works if the person's licence includes it. Someone with a Writer licence can't edit, even with the editor role. Give them an Editor licence too.
Someone has left. How do I remove them?
Remove their licence. They're taken out of your collections moments later, and any session they still have open ends within the hour.
If they never had a paid licence, take them out of each collection yourself. If they were a portal admin, ask another portal admin to take them off the list.
How do I make a new version live?
Publish it when you check it in. Everyone in the collection uses it from then on.
The new version has a mistake. Can I go back to the old one?
Not directly. Only the latest version can be published. Correct the mistake, check it in, and publish again.
Who are our portal admins?
Only portal admins can see that list. Ask whoever runs Paperwork in your organisation, or your support desk.
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